DonorDrive experienced a critical incident on September 27, 2018 affecting Admin and Sites, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2018, 11:54 AM UTC
We are aware of and investigating an issue causing DonorDrive sites to not be accessible. Our team is working to identify and resolve this issue. If you have any questions please contact [email protected].
- identified Sep 27, 2018, 12:17 PM UTC
We have identified and resolved the issue causing DonorDrive sites to be inaccessible. Public DonorDrive sites and DonorDrive admins are accessible. We are working to resolve an issue with some public-facing data that is displaying incorrectly.
- resolved Sep 27, 2018, 01:53 PM UTC
DonorDrive sites and DonorDrive admins are accessible and all public-facing data has been updated. If you have any questions please contact [email protected].