DonorDrive incident

DonorDrive Data Export Impacted

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on July 9, 2019 affecting Data Exports, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2019, 05:30 PM UTC
Resolved
Jul 09, 2019, 06:03 PM UTC
Duration
33m
Detected by Pingoru
Jul 09, 2019, 05:30 PM UTC

Affected components

Data Exports

Update timeline

  1. investigating Jul 09, 2019, 05:30 PM UTC

    We are currently investigating an issue causing a delay in Data Export downloads. We will update as we identify and resolve this issue, and please don't hesitate to reach out to [email protected] with any questions.

  2. resolved Jul 09, 2019, 06:03 PM UTC

    We identified and resolved an issue that was causing a delay in Data Exports downloads. Please reach out to [email protected] if you have additional questions about this incident.