DonorDrive incident

DonorDrive Sites Impacted

Notice Resolved View vendor source →

DonorDrive experienced a notice incident on November 18, 2019 affecting Admin and Sites and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2019, 04:02 PM UTC
Resolved
Nov 18, 2019, 06:13 PM UTC
Duration
2h 11m
Detected by Pingoru
Nov 18, 2019, 04:02 PM UTC

Affected components

AdminSitesData ExportsSupport

Update timeline

  1. investigating Nov 18, 2019, 04:02 PM UTC

    We are currently investigating an issue that is impacting DonorDrive sites. We will provide an update shortly.

  2. identified Nov 18, 2019, 04:19 PM UTC

    The issue that has been affecting DonorDrive site performance has been identified. We are currently addressing the situation and will provide an update shortly.

  3. monitoring Nov 18, 2019, 05:02 PM UTC

    It has been identified that DonorDrive has been the target of a DDoS attack. DonorDrive is under DDoS mitigation service. We continue to closely monitor the situation and will provide updates as they become available.

  4. resolved Nov 18, 2019, 06:13 PM UTC

    From 10:58AM to 11:45AM EST DonorDrive was the target of a DDoS attack. DonorDrive continues to be under DDoS mitigation. All sites are operational. Please reach out to [email protected] if you have additional questions.