DonorDrive experienced a minor incident on September 1, 2020 affecting Salesforce Marketing Cloud and MailChimp and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Salesforce Marketing CloudMailChimpMandrill US EastMandrill Mandrill GlobalMandrill US West
Update timeline
- identified Sep 01, 2020, 05:38 PM UTC
An issue impacting triggered and scheduled email sends within DonorDrive has been identified. You may see a delay in sends and we will provide an update shortly.
- identified Sep 01, 2020, 07:22 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 01, 2020, 07:22 PM UTC
This incident has been resolved.