DonorDrive experienced a minor incident on January 21, 2021 affecting Admin and Sites and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 21, 2021, 08:25 PM UTC
We are currently investigating an issue impacting the DonorDrive admin. We will provide an update shortly.
- identified Jan 21, 2021, 08:30 PM UTC
We have identified an issue where transactions are not displaying under the Transactions tab in the DonorDrive Admin. Rest assured that transactions are processing in DonorDrive. If you need immediate access to Transactions in DonorDrive, we recommend running a Donations Data Export. We will provide an update as soon as we have one.
- resolved Jan 21, 2021, 10:18 PM UTC
The Transaction tab in the DonorDrive Admin is now displaying transactions. Thank you for your patience while we resolved this issue.