DonorDrive incident

DonorDrive Sites Impacted

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on January 27, 2021 affecting Admin and Sites and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2021, 04:49 PM UTC
Resolved
Jan 27, 2021, 05:22 PM UTC
Duration
32m
Detected by Pingoru
Jan 27, 2021, 04:49 PM UTC

Affected components

AdminSitesData ExportsSupport

Update timeline

  1. investigating Jan 27, 2021, 04:49 PM UTC

    We are currently investigating an issue that is impacting DonorDrive sites. We will provide an update shortly.

  2. identified Jan 27, 2021, 04:59 PM UTC

    The issue of content not appearing on some DonorDrive homepages has been identified and a fix is currently being put in place. We will post an update here as soon as possible.

  3. resolved Jan 27, 2021, 05:22 PM UTC

    The issue where content was not appearing on some DonorDrive homepages has been resolved. Thank you for your patience while we implemented a fix. For any additional questions please reach out to [email protected]