DonorDrive experienced a critical incident on July 28, 2021 affecting Authorize.net, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Authorize.net
Update timeline
- investigating Jul 28, 2021, 07:10 PM UTC
All Authorize.net APIs are down. Please refer to status.authorize.net for more information.
- investigating Jul 28, 2021, 08:17 PM UTC
From 2:45PM - 4:04PM EDT Authorize.net was not processing any transactions. If you use Authorize.net as your payment gateway with DonorDrive, no credit card donations processed on your DonorDrive site during that time period. Please check https://status.authorize.net/ for the current status of and future Authorize.net status updates. We are sorry for any and all issues this caused your donors and fundraisers.
- resolved Jul 28, 2021, 08:17 PM UTC
This incident has been resolved.