DonorDrive incident
Admin Accessibility Issue - Events & Campaigns
DonorDrive experienced a minor incident on February 20, 2022 affecting Admin, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2022, 09:35 AM UTC
We have received reports that some clients cannot access the "Events & Campaigns" area of the DonorDrive Admin. This issue is currently under investigation. Please note, if you are looking for data related to your event, you can access this via Reports --> Event Reports --> Select your Fiscal Year --> Select your Event --> Event Snapshot. We will post an update here as soon as we have more information around the accessibility issue.
- resolved Feb 20, 2022, 01:06 PM UTC
The issue affecting Event & Campaign access was resolved at 7:03AM. Note that this only affected an extremely small subset of DonorDrive clients. Please do not hesitate to reach out to [email protected] if you have additional questions.