DonorDrive experienced a major incident on December 5, 2022 affecting Admin and Sites and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
AdminSitesData ExportsSupport
Update timeline
- investigating Dec 05, 2022, 08:13 PM UTC
We are currently investigating an issue impacting access to the DonorDrive Admin. Note that DonorDrive sites are up and are accepting donations and registrations. We will provide an update shortly.
- resolved Dec 05, 2022, 08:58 PM UTC
An issue with our MFA provider was identified as the reason that prevented clients from logging into their DonorDrive Admin. This issue has been resolved. Please reach out to [email protected] if you have any additional questions.