DonorDrive experienced a minor incident on December 8, 2022 affecting Braintree API and Braintree United States Processing and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Braintree APIBraintree United States ProcessingBraintree Canadian ProcessingPayPalAuthorize.netPayFlow Pro
Update timeline
- investigating Dec 08, 2022, 08:48 PM UTC
We are currently investigating an issue impacting the ability for some of our clients to process transactions via PayPal on DonorDrive. We will provide an update shortly.
- identified Dec 08, 2022, 10:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 08, 2022, 10:36 PM UTC
The issue has been resolved. PayPal payments are processing on DonorDrive. Please reach out to [email protected] if you have any additional questions.