DonorDrive incident

DonorDrive Support Phone - Degraded Performance

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on June 14, 2023 affecting Support, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 03:43 PM UTC
Resolved
Jun 14, 2023, 04:55 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 14, 2023, 03:43 PM UTC

Affected components

Support

Update timeline

  1. identified Jun 14, 2023, 03:43 PM UTC

    At the moment, phone calls are not getting through to DonorDrive Support due to issues with Zoom Phone. More information can be found here - https://status.zoom.us/ We will post an update here as soon as we hear from Zoom. Until then, please email us at [email protected] for assistance.

  2. resolved Jun 14, 2023, 04:55 PM UTC

    Phone calls are now getting through to DonorDrive Support. More information about the incident at Zoom can be found here - https://status.zoom.us/