DonorDrive experienced a minor incident on September 13, 2018 affecting Data Exports, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Data Exports
Update timeline
- investigating Sep 13, 2018, 01:02 PM UTC
We are currently investigating an issue causing a delay in Data Export downloads. We will update as we identify and resolve this issue, and please don't hesitate to reach out to [email protected] with any questions.
- resolved Sep 13, 2018, 02:05 PM UTC
We identified and resolved an issue that was preventing Data Exports from being downloaded. Please reach out to [email protected] if you have additional questions about this incident.