DonorDrive incident

DonorDrive Admin Impacted

Major Resolved View vendor source →

DonorDrive experienced a major incident on January 24, 2019 affecting Admin, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2019, 04:35 PM UTC
Resolved
Jan 24, 2019, 05:52 PM UTC
Duration
1h 16m
Detected by Pingoru
Jan 24, 2019, 04:35 PM UTC

Affected components

Admin

Update timeline

  1. identified Jan 24, 2019, 04:35 PM UTC

    We have identified an issue accessing the DonorDrive admin. All public sites are currently available. Our team is working to resolve the issue and we will provide an update. Please contact [email protected] with any questions.

  2. identified Jan 24, 2019, 04:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jan 24, 2019, 05:52 PM UTC

    We have resolved an issue that caused the DonorDrive admin to be inaccessible. Public sites were not impacted at any point. If you have any additional questions, please contact us at [email protected].