DonorDrive incident

DonorDrive Mobile App - Event Registration Issue

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on July 19, 2023 affecting Mobile App, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2023, 02:20 PM UTC
Resolved
Jul 19, 2023, 05:56 PM UTC
Duration
3h 36m
Detected by Pingoru
Jul 19, 2023, 02:20 PM UTC

Affected components

Mobile App

Update timeline

  1. identified Jul 19, 2023, 02:20 PM UTC

    We are aware of an issue when registering for an event via the DonorDrive Mobile App. At the moment it is currently not possible to complete the registration process. All other app functionality is up and running. We will post an update here when we have an update.

  2. resolved Jul 19, 2023, 05:56 PM UTC

    Event registrations via the DonorDrive Mobile App are now working as expected. Note that all other features have been functional while this bug was worked on and resolved. Please email [email protected] if you need additional info.