DonorDrive experienced a minor incident on July 14, 2024 affecting PayPal, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2024, 08:03 PM UTC
DonorDrive is aware of an outage with PayPal services that may impact gifts incoming through PayPal on DonorDrive sites at this time. You can find more information directly through PayPal's 'Event Details' page for this incident: https://www.paypal-status.com/history/eventdetails/80565
- monitoring Jul 14, 2024, 08:05 PM UTC
A fix has been implemented PayPal and we are monitoring the results.
- monitoring Jul 14, 2024, 08:06 PM UTC
We are continuing to monitor for any further issues with PayPal processing on DonorDrive.
- resolved Jul 14, 2024, 11:55 PM UTC
This issue has been resolved by PayPal as of Sun, 14 Jul 2024 19:42 EST. All PayPal transactions are processing though DonorDrive. Please reference this link for a history of the incident from PayPal - https://www.paypal-status.com/history/eventdetails/80565. In addition, please do not hesitate to reach out to DonorDrive Support if you have any additional questions at [email protected]