DonorDrive incident

Support Portal Maintenance

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on October 17, 2024 affecting Support, lasting 20h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 12:50 AM UTC
Resolved
Oct 17, 2024, 09:09 PM UTC
Duration
20h 19m
Detected by Pingoru
Oct 17, 2024, 12:50 AM UTC

Affected components

Support

Update timeline

  1. identified Oct 17, 2024, 12:50 AM UTC

    Access to the DonorDrive Support Portal is currently undergoing maintenance. For all support requests, please email [email protected] and we will get back to you as soon as we can.

  2. resolved Oct 17, 2024, 09:09 PM UTC

    Access to the DonorDrive Support Portal has been restored. Thank you for your patience while the maintenance was completed.