DomainsCoZa incident

NS4 Nameserver Failure

Major Resolved View vendor source →

DomainsCoZa experienced a major incident on March 10, 2021 affecting Network Infrastructure, lasting 11h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 06:38 AM UTC
Resolved
Mar 10, 2021, 06:14 PM UTC
Duration
11h 35m
Detected by Pingoru
Mar 10, 2021, 06:38 AM UTC

Affected components

Network Infrastructure

Update timeline

  1. identified Mar 10, 2021, 06:38 AM UTC

    A fire has broken out in the international datacenters that are housing our 4th nameservers: ns4.tld-ns.com ns4.tld-ns.net ns4.cpns.co.za These nameserver have been shutdown or destroyed. However, we are currently provisioning new nameserver as replacements. Current running services should not be affected. However, please ensure to use only the 3 nameserver below for domain registration in the appropriate services: Front-end domain registration: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net Reseller Hosting: ns1.cpns.co.za ns2.cpns.co.za ns3.cpns.co.za Premium domain reseller: ns1.tld-ns.net ns2.tld-ns.com ns3.tld-ns.net

  2. resolved Mar 10, 2021, 06:14 PM UTC

    New nameservers have been provisioned and the issue has been resolved..