DomainsCoZa experienced a minor incident on October 4, 2023 affecting Web Hosting and Reseller Hosting, lasting 5d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Web HostingReseller Hosting
Update timeline
- investigating Oct 04, 2023, 01:58 PM UTC
Our Acronis storage is currently in a degraded state and Acronis is currently investigating the issue. We will keep you updated on the progress.
- investigating Oct 05, 2023, 09:04 AM UTC
We have identified a hardware issue with the Acronis storage and are doing our utmost to resolve it as quickly as possible.
- identified Oct 06, 2023, 06:56 AM UTC
We have placed an order for the necessary components and are awaiting their arrival.
- monitoring Oct 10, 2023, 11:16 AM UTC
The faulty hardware has been replaced and the storage node is busy replicating data across the cluster.
- resolved Oct 10, 2023, 12:10 PM UTC
The data has been successfully replicated and Acronis is now available again.