Dolby.io incident

High traffic affecting streaming service

Major Resolved View vendor source →

Dolby.io experienced a major incident on August 28, 2023, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2023, 06:06 AM UTC
Resolved
Aug 30, 2023, 02:51 AM UTC
Duration
1d 20h
Detected by Pingoru
Aug 28, 2023, 06:06 AM UTC

Update timeline

  1. investigating Aug 28, 2023, 06:06 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 28, 2023, 06:14 AM UTC

    We are investigating the affected areas

  3. monitoring Aug 28, 2023, 09:32 AM UTC

    We have made some changes to address the issues, and currently monitoring the issue.

  4. monitoring Aug 28, 2023, 06:40 PM UTC

    The system is functional, and we are actively monitoring it.

  5. resolved Aug 30, 2023, 02:51 AM UTC

    This incident has been resolved.