Dolby.io experienced a major incident on August 9, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 09, 2023, 10:31 AM UTC
Incident Report: Cloud Provider Networking Issue We would like to inform you about an ongoing incident that is currently impacting our services. Our engineering team has identified an issue with the networking infrastructure of our cloud provider, which has resulted in disruptions to our services. Incident Summary: Incident Start Time: [10:00 UTC] Incident End Time : [10:33 UTC] Impact: Users may be experiencing failed to create streams and publish streams. Incident Status: Partially Resolved Details: Our technical teams are actively working with our cloud provider to address and resolve the networking issue as quickly as possible. We are closely monitoring the situation and taking all necessary steps to restore normal service operations. Components affected: Token creation, Publishing and viewing streams How You Can Stay Informed: We will keep you updated on the progress of this incident through this status page