Dolby.io experienced a major incident on August 14, 2023, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 14, 2023, 03:48 AM UTC
We are experiencing Stream ingest and connectivity issues across all data centers. Our engineering and infrastructure teams are actively investigating the outage.
- identified Aug 14, 2023, 04:05 AM UTC
The issue has been identified, and the fix is being implemented. Service is coming online as the patch is being rolled out.
- monitoring Aug 14, 2023, 04:05 AM UTC
A fix has been applied, and we are monitoring the services.
- resolved Aug 14, 2023, 05:08 AM UTC
This incident has been resolved.