Dolby.io incident

Director apis for publisher and viewers are failing on London cluster

Critical Resolved View vendor source →

Dolby.io experienced a critical incident on November 15, 2023, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 12:20 PM UTC
Resolved
Nov 15, 2023, 02:44 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 15, 2023, 12:20 PM UTC

Update timeline

  1. investigating Nov 15, 2023, 12:20 PM UTC

    We are currently investigating this issue.

  2. identified Nov 15, 2023, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2023, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2023, 02:44 PM UTC

    This incident has been resolved.