Dolby.io incident

Degraded services for LON and AMS region

Minor Resolved View vendor source →

Dolby.io experienced a minor incident on May 14, 2024 affecting London (LON-1), United Kingdom and Amsterdam (AMS-1), Netherlands, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 09:20 AM UTC
Resolved
May 14, 2024, 02:51 PM UTC
Duration
5h 31m
Detected by Pingoru
May 14, 2024, 09:20 AM UTC

Affected components

London (LON-1), United KingdomAmsterdam (AMS-1), Netherlands

Update timeline

  1. investigating May 14, 2024, 12:35 PM UTC

    We are currently investigating the issue.

  2. monitoring May 14, 2024, 01:11 PM UTC

    The issues have been resolved, and we are monitoring the services. It was an inter-continent networking issue causing intermittent failures.

  3. resolved May 14, 2024, 02:51 PM UTC

    This incident has been resolved.