Dolby.io incident

Degraded services for SGP region - ongoing

Minor Resolved View vendor source →

Dolby.io experienced a minor incident on June 4, 2024 affecting Singapore (SGP-1), lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 01:48 PM UTC
Resolved
Jun 07, 2024, 12:43 AM UTC
Duration
2d 10h
Detected by Pingoru
Jun 04, 2024, 01:48 PM UTC

Affected components

Singapore (SGP-1)

Update timeline

  1. investigating Jun 04, 2024, 02:27 PM UTC

    We are currently seeing ongoing intermittent degraded service in the Singapore datacenter. This is due to overall network instability in the region. see original incident for more details https://status.dolby.io/incidents/fsyj2mzzlxtz

  2. monitoring Jun 05, 2024, 03:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 07, 2024, 12:37 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 07, 2024, 12:43 AM UTC

    This incident has been resolved.