Dolby.io incident

Degraded service in BLR (Bangalore) datacenter

Minor Resolved View vendor source →

Dolby.io experienced a minor incident on September 23, 2024 affecting Bangalore (BLA-1), India, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 11:45 PM UTC
Resolved
Sep 24, 2024, 02:38 AM UTC
Duration
2h 52m
Detected by Pingoru
Sep 23, 2024, 11:45 PM UTC

Affected components

Bangalore (BLA-1), India

Update timeline

  1. investigating Sep 23, 2024, 11:45 PM UTC

    We are seeing degraded service due to network impairment in our BLR region. We recommend using alternative regions.

  2. monitoring Sep 24, 2024, 02:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 24, 2024, 02:38 AM UTC

    This incident has been resolved.