Documenso incident

Email Provider Issues

Minor Resolved View vendor source →

Documenso experienced a minor incident on February 21, 2024, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 08:59 AM UTC
Resolved
Feb 22, 2024, 11:07 AM UTC
Duration
1d 2h
Detected by Pingoru
Feb 21, 2024, 08:59 AM UTC

Update timeline

  1. monitoring Feb 21, 2024, 08:59 AM UTC

    - We are encountering issues with our email provider and sending documents is partially unavailable - We are monitoring the situation as we believe this will be resolved shortly - You can follow the incident here: https://resend-status.com/ - If not short-term remedation is found, we will deploy measures of our own

  2. monitoring Feb 21, 2024, 03:32 PM UTC

    - We are encountering issues with our email provider and sending documents is unavailable - We are monitoring the situation as we believe this will be resolved shortly - You can follow the incident here: https://resend-status.com/ - If not short-term remedation is found, we will deploy measures of our own

  3. monitoring Feb 21, 2024, 04:29 PM UTC

    - We are expecting email up and running in the next 2h - https://resend-status.com/incident/329826

  4. monitoring Feb 21, 2024, 05:37 PM UTC

    - All issues seem to be resolved - We continue to monitor the situation

  5. resolved Feb 22, 2024, 11:07 AM UTC

    - All system back to normal and stable after some monitoring - We are working on adding a fallback email provider to avoid any similar issues going forward