Documenso experienced a minor incident on June 27, 2025, lasting 3d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 27, 2025, 08:19 AM UTC
Some users experienced (or may still be experiencing) downtime. We’re actively monitoring and working to restore full service.
- investigating Jun 27, 2025, 08:31 AM UTC
We’re currently experiencing unusually high traffic, which may be due to a potential DDoS attack. We’re investigating and working to stabilize the service.
- monitoring Jun 27, 2025, 09:07 AM UTC
We deployed a fix and are monitoring the situation.
- investigating Jun 27, 2025, 09:50 AM UTC
We deployed a fix and are monitoring the situation.
- investigating Jun 27, 2025, 09:52 AM UTC
Investigating additional issues with the web app.
- monitoring Jun 27, 2025, 10:06 AM UTC
We’ve deployed a second fix for the web app and are monitoring the situation.
- investigating Jun 27, 2025, 10:41 AM UTC
Investigating additional issues with the web app.
- monitoring Jun 27, 2025, 12:40 PM UTC
We’ve deployed final fixes, and systems should now be stable as we continue to monitor.
- resolved Jun 30, 2025, 03:00 PM UTC
All Systems Stable The deployed fixes are working as intended, and everything should now be back to normal. We’ll publish a post-mortem shortly with more details.