Documenso incident

Temporary Suspension of Email Sending for New Free Plans

Minor Resolved View vendor source →

Documenso experienced a minor incident on June 4, 2026, lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:12 PM UTC
Resolved
Jun 09, 2026, 08:48 AM UTC
Duration
4d 19h
Detected by Pingoru
Jun 04, 2026, 01:12 PM UTC

Update timeline

  1. investigating Jun 04, 2026, 01:12 PM UTC

    Due to ongoing abuse on the platform, we have temporarily disabled email sending for new free plans. You can still create signing links and share them manually. Existing plans (paid or unpaid) are not affected. We’ll share further updates as the situation evolves.

  2. identified Jun 05, 2026, 12:34 PM UTC

    We are migrating free plan email sending to a different domain.

  3. monitoring Jun 07, 2026, 09:52 AM UTC

    Free plans sending has been restored. We are monitoring for further issues.

  4. resolved Jun 09, 2026, 08:48 AM UTC