Docraptor incident

Investigating Alerts

Notice Resolved View vendor source →

Docraptor experienced a notice incident on January 30, 2023 affecting Service, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 01:43 PM UTC
Resolved
Jan 30, 2023, 04:09 PM UTC
Duration
2h 26m
Detected by Pingoru
Jan 30, 2023, 01:43 PM UTC

Affected components

Service

Update timeline

  1. investigating Jan 30, 2023, 01:43 PM UTC

    Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

  2. investigating Jan 30, 2023, 01:46 PM UTC

    We have detected an issue with a backend bookkeeping system, but there should be no impact to the DocRaptor API or website at this time.

  3. resolved Jan 30, 2023, 04:09 PM UTC

    This incident has been resolved.