Docraptor experienced a major incident on March 20, 2023 affecting Service, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Mar 20, 2023, 05:05 AM UTC
Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.
- investigating Mar 20, 2023, 05:07 AM UTC
Our monitoring has alerted us to an issue. We are currently investigating and will update this status as we learn more.
- monitoring Mar 20, 2023, 05:08 AM UTC
We were forced to switch from our primary to our standby database. While no data was lost, document production was affected for a 1-2 minutes. The secondary database took over just like it supposed to, and all systems are running normally now. We're continuing to monitor to ensure there are no further issues.
- resolved Mar 20, 2023, 05:18 AM UTC
This incident has been resolved.