Docraptor incident

Primary Database Failover

Notice Resolved View vendor source →

Docraptor experienced a notice incident on December 15, 2023 affecting Service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2023, 04:18 AM UTC
Resolved
Dec 15, 2023, 04:18 AM UTC
Duration
Detected by Pingoru
Dec 15, 2023, 04:18 AM UTC

Affected components

Service

Update timeline

  1. resolved Dec 15, 2023, 04:18 AM UTC

    A few minutes ago, we were forced to switch from our primary to our standby database. No data was lost, but document production was affected for approximately 75 seconds. The secondary database took over just like it supposed to, and all systems are running normally now. We work hard to make sure that Doc Raptor outages are extremely rare and as brief as possible, and are sorry, if this impacted you.