Docraptor experienced a minor incident on October 9, 2023 affecting Service, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Service
Update timeline
- investigating Oct 09, 2023, 12:28 PM UTC
Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.
- resolved Oct 09, 2023, 12:39 PM UTC
This incident has been resolved.
- postmortem Oct 09, 2023, 12:58 PM UTC
An unusually high request load resulted in some slowdowns in document creation for a period of approximately 20 minutes. We have added additional capacity to the system to handle the workload and will continue to monitor the situation and increase capacity further if necessary.