Docparser incident

Issue with Postal Address Parser

Notice Resolved View vendor source →

Docparser experienced a notice incident on November 2, 2017, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2017, 02:26 PM UTC
Resolved
Nov 02, 2017, 02:38 PM UTC
Duration
12m
Detected by Pingoru
Nov 02, 2017, 02:26 PM UTC

Update timeline

  1. investigating Nov 02, 2017, 02:26 PM UTC

    We are currently seeing incorrect data returned by our postal address parser. It seems that dummy data is returned instead of the real addresses.

  2. resolved Nov 02, 2017, 02:38 PM UTC

    We identified and fixed the issue. All services are fully operational again.