Docparser incident

Unusual high activity leads to slower processing times

Minor Resolved View vendor source →

Docparser experienced a minor incident on January 23, 2018, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2018, 05:04 PM UTC
Resolved
Jan 23, 2018, 07:34 PM UTC
Duration
2h 30m
Detected by Pingoru
Jan 23, 2018, 05:04 PM UTC

Update timeline

  1. identified Jan 23, 2018, 05:04 PM UTC

    We are seeing an unusual high traffic peak today and working currently on resolving the issue by scaling up our architecture.

  2. resolved Jan 23, 2018, 07:34 PM UTC

    We successfully upgraded our infrastructure and processing speed should be back to normal.