Docparser incident

Delayed Processing

Notice Resolved View vendor source →

Docparser experienced a notice incident on February 8, 2018, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2018, 03:29 PM UTC
Resolved
Feb 08, 2018, 06:26 PM UTC
Duration
2h 56m
Detected by Pingoru
Feb 08, 2018, 03:29 PM UTC

Update timeline

  1. investigating Feb 08, 2018, 03:29 PM UTC

    We are currently seeing slowed down processing due to a high influx of documents. We are working on scaling up our system.

  2. monitoring Feb 08, 2018, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 08, 2018, 06:26 PM UTC

    This incident has been resolved.