Docparser incident

Parsing Delayed Due To High Traffic

Notice Resolved View vendor source →

Docparser experienced a notice incident on May 1, 2018, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2018, 03:42 PM UTC
Resolved
May 01, 2018, 06:45 PM UTC
Duration
3h 3m
Detected by Pingoru
May 01, 2018, 03:42 PM UTC

Update timeline

  1. investigating May 01, 2018, 03:42 PM UTC

    We are currently investigating this issue.

  2. monitoring May 01, 2018, 04:16 PM UTC

    We identified the root cause of the problem and fixed it in the meantime. We are back to normal processing speed by now. To prevent this issue from happening again we will scale up our database servers.

  3. resolved May 01, 2018, 06:45 PM UTC

    This incident has been resolved.