Docparser incident

Webhook integrations queue is frozen

Critical Resolved View vendor source →

Docparser experienced a critical incident on May 17, 2022 affecting Webhook Integrations, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2022, 09:24 AM UTC
Resolved
May 17, 2022, 06:29 PM UTC
Duration
9h 4m
Detected by Pingoru
May 17, 2022, 09:24 AM UTC

Affected components

Webhook Integrations

Update timeline

  1. investigating May 17, 2022, 09:24 AM UTC

    We are investigating this issue urgently and will update here as soon as more information is available.

  2. monitoring May 17, 2022, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 17, 2022, 06:29 PM UTC

    This incident has been resolved, but we are still investigating the original cause and will update this incident when this investigation has concluded.