Docparser incident

Delay in processing times

Notice Resolved View vendor source →

Docparser experienced a notice incident on November 7, 2022 affecting Docparser Application and HTTP REST API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 12:55 PM UTC
Resolved
Nov 07, 2022, 12:55 PM UTC
Duration
Detected by Pingoru
Nov 07, 2022, 12:55 PM UTC

Affected components

Docparser ApplicationHTTP REST APIWebhook Integrations

Update timeline

  1. resolved Nov 07, 2022, 12:55 PM UTC

    Around 11:05CET we had an increase in server load which caused processing times to be delayed for longer than usual as well as "Bad Gateway" error. The Bad Gateway issue was resolved at ~12:00CET and we are still working on resolving the processing delays issue.