Docparser experienced a notice incident on March 28, 2023 affecting Docparser Application, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Docparser Application
Update timeline
- investigating Mar 28, 2023, 09:37 PM UTC
We are currently investigating issues with our database systems.
- identified Mar 28, 2023, 09:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 28, 2023, 10:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 28, 2023, 10:01 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 28, 2023, 10:09 PM UTC
We just recovered from a brief database outage which may cause some parsing speed degradation. Speed should be back to normal once the system catches up from the outage. We are also working to kick in upscaling which should help also.
- resolved Mar 28, 2023, 10:16 PM UTC
This incident has been resolved.