Docparser incident

Delay in processing times

Notice Resolved View vendor source →

Docparser experienced a notice incident on November 3, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2020, 01:37 PM UTC
Resolved
Nov 03, 2020, 09:00 AM UTC
Duration
—
Detected by Pingoru
Nov 03, 2020, 01:37 PM UTC

Update timeline

  1. resolved Nov 03, 2020, 01:37 PM UTC

    Around 0430EST we had an increase in server load which caused processing times to be delayed for longer than usual. This issue was fully resolved at ~0700EST with no lost customer data.