Docparser experienced a notice incident on May 15, 2024 affecting Docparser Application, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Docparser Application
Update timeline
- monitoring May 15, 2024, 07:00 PM UTC
We've noticed that some customers are encountering delays in reparsing today. These delays are specifically affecting customers with large-scale reparsing needs, typically involving thousands of files at once. Rest assured, our team is actively addressing the issue and working towards a swift resolution. We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure smooth operations for all our users.
- resolved May 16, 2024, 06:40 AM UTC
This incident has been resolved.