Docparser incident

API failure

Notice Resolved View vendor source →

Docparser experienced a notice incident on September 6, 2024 affecting HTTP REST API and Webhook Integrations, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 09:06 AM UTC
Resolved
Sep 06, 2024, 01:15 PM UTC
Duration
4h 8m
Detected by Pingoru
Sep 06, 2024, 09:06 AM UTC

Affected components

HTTP REST APIWebhook Integrations

Update timeline

  1. investigating Sep 06, 2024, 09:06 AM UTC

    We regret to inform you that we are having an issue with API. We are actively working on resolving the issue. We will provide you with continued updates here.

  2. investigating Sep 06, 2024, 10:25 AM UTC

    Our Developers are actively working on resolving the API issue, but there is currently no estimated time for resolution. We apologize for the inconvenience and appreciate your patience. We will provide you with continued updates here.

  3. resolved Sep 06, 2024, 01:15 PM UTC

    Our Developers have resolved the problem, and our API is working again. We understand how frustrating this situation has been, and we sincerely apologize for the inconvenience it has caused.