Docparser experienced a minor incident on November 18, 2024 affecting Docparser Application, lasting 3d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Docparser Application
Update timeline
- monitoring Nov 18, 2024, 05:49 PM UTC
Docparser users experienced slower-than-usual performance on the site over the weekend. This has since been resolved, and the site is now operating normally. We apologise for any inconvenience caused during this time and appreciate your patience and understanding. Our team has implemented measures to minimise the likelihood of similar issues in the future. Thank you for your continued support.
- monitoring Nov 20, 2024, 04:48 PM UTC
No major issues have been reported. Minor parsing slowdown with specific document types observed. Fix is in progress.
- resolved Nov 22, 2024, 06:27 AM UTC
This incident has been resolved.