Docparser incident

System Unavailable

Critical Resolved View vendor source →

Docparser experienced a critical incident on December 2, 2025 affecting Docparser Application, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 06:02 PM UTC
Resolved
Dec 02, 2025, 06:46 PM UTC
Duration
44m
Detected by Pingoru
Dec 02, 2025, 06:02 PM UTC

Affected components

Docparser Application

Update timeline

  1. investigating Dec 02, 2025, 06:02 PM UTC

    We are currently investigating an issue affecting our production servers. The application is temporarily unavailable.

  2. resolved Dec 02, 2025, 06:46 PM UTC

    This incident has been resolved. Note to users: Any documents that were sent into Docparser during the outage would not have processed and will need to be resent for processing.