DoControl experienced a major incident on January 31, 2026 affecting Google Workspace and Alerts, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 31, 2026, 10:31 AM UTC
We are experiencing a critical system outage due to an Clickhouse.com infrastructure issue partially affecting google, our alerting system and dot. Clickhouse.com is currently experiencing an outage in our region. The issue is described in clickhouse.com status page. https://statuspage.incident.io/clickhousecloud/incidents/01KG9R4QYASZW9VXHG3S2YD4WD Current state: Google events, remediation and workflows will keep working. Impacted functionality: Google assets inventory page and data processing - not available Alerts generation (legacy + ai alerts) - not available Dot interaction with events and identities Our disaster recovery processes will able to reach 100% coverage and 0% data loss once Clickhouse is back on track. Our team is actively monitoring the situation and will restore service once Clickhouse resolves the underlying issue.
- investigating Jan 31, 2026, 11:36 AM UTC
Clickhouse has deployed a fix resulting Google ingestion flow is back on track, And alerts processing is currently running to complete the backfill
- resolved Jan 31, 2026, 12:13 PM UTC
This incident has been resolved.