DoControl incident

web application isn't available

Notice Resolved View vendor source →

DoControl experienced a notice incident on April 12, 2022 affecting Management portal, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 02:48 PM UTC
Resolved
Apr 12, 2022, 04:48 PM UTC
Duration
2h
Detected by Pingoru
Apr 12, 2022, 02:48 PM UTC

Affected components

Management portal

Update timeline

  1. identified Apr 12, 2022, 02:48 PM UTC

    We identify an issue with our DNS of the website, update in few mintues

  2. monitoring Apr 12, 2022, 04:33 PM UTC

    We fixed the issue and keep monitoring the platform.

  3. resolved Apr 12, 2022, 04:48 PM UTC

    the issue was resolved; it was a mix of miss-configuration of our CDN and the SSL. no effect on incoming traffic to the platform and processing of data, just the availability of the client-side app.