DoControl incident

Workflow execution delays

Minor Resolved View vendor source →

DoControl experienced a minor incident on September 22, 2022 affecting Management portal, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 12:47 PM UTC
Resolved
Sep 23, 2022, 12:53 PM UTC
Duration
1d
Detected by Pingoru
Sep 22, 2022, 12:47 PM UTC

Affected components

Management portal

Update timeline

  1. investigating Sep 22, 2022, 12:47 PM UTC

    We spotted delays in workflow execution runs. The team is currently Investigating the issue

  2. identified Sep 22, 2022, 01:44 PM UTC

    The delay in processing events are only in the last 2.5 hours. Currently, the service is keeping up and decreasing the delays. next update on 30 mins

  3. monitoring Sep 22, 2022, 05:49 PM UTC

    A fix was implemented, and the team still monitors this issue. All the events were processed successfully and there is no delays seen on the streaming processing that powers the workflow executions

  4. monitoring Sep 22, 2022, 07:44 PM UTC

    System back to normal

  5. resolved Sep 23, 2022, 12:53 PM UTC

    After a day that workflow exection are working without any issue this incident can be closed. Extra monitors and changes were deploy for future better handle of this issue