DoControl incident

Delays in workflows execution

Notice Resolved View vendor source →

DoControl experienced a notice incident on April 24, 2023 affecting Integrations and Box and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 10:36 PM UTC
Resolved
Apr 26, 2023, 09:00 PM UTC
Duration
1d 22h
Detected by Pingoru
Apr 24, 2023, 10:36 PM UTC

Affected components

IntegrationsBoxManagement portalSlackZoomOktaJiraGoogle WorkspaceSalesforceDropbox

Update timeline

  1. identified Apr 24, 2023, 04:30 PM UTC

    We identified delays in workflow execution, we'll update more on that in the coming 30 mins. No data loss detected

  2. monitoring Apr 24, 2023, 05:59 PM UTC

    A fix was implemented, and all workflows have been executed correctly in the past hour. The team is now working on backfilling the last few hour's events. no data loss detected

  3. resolved Apr 24, 2023, 10:36 PM UTC

    At 24.4 (22:36): This incident is resolved. we'll update once all the events will be processed successfully. At 26.4 (21:00): All events were processed successfully, no more gaps.