DoControl incident

using refresh token to get new API access token end up with Unauthorized access

Major Resolved View vendor source →

DoControl experienced a major incident on October 29, 2023, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2023, 08:30 AM UTC
Resolved
Oct 29, 2023, 08:45 AM UTC
Duration
15m
Detected by Pingoru
Oct 29, 2023, 08:30 AM UTC

Update timeline

  1. identified Oct 29, 2023, 08:30 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 29, 2023, 08:44 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 29, 2023, 08:45 AM UTC

    This incident has been resolved.