DoControl incident

API failures and Authentication issues

Minor Resolved View vendor source →

DoControl experienced a minor incident on December 1, 2023 affecting Graphql Api, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 11:16 AM UTC
Resolved
Dec 01, 2023, 11:44 AM UTC
Duration
28m
Detected by Pingoru
Dec 01, 2023, 11:16 AM UTC

Affected components

Graphql Api

Update timeline

  1. investigating Dec 01, 2023, 11:16 AM UTC

    There are increasing errors in connecting to the web console and authenticating the API.

  2. identified Dec 01, 2023, 11:19 AM UTC

    We identified the issue and working to push a fix.

  3. identified Dec 01, 2023, 11:20 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 01, 2023, 11:44 AM UTC

    This incident was resolved. No data loss or delays in the ingested pipeline was detected. The API and Web Console are fully functional again